FAQs

Frequently Asked Questions

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How do I wash and care for my shirt?

To keep your Zombie Aliens tee looking fresh and feeling soft, we recommend the following:

Wash cold (30°C max) — machine wash on a gentle cycle

Turn inside out before washing to protect the print

Use mild detergent and avoid bleach

Tumble dry on low or hang dry to help maintain shape

Do not iron directly on the design — iron inside out if needed

Avoid dry cleaning

Following these steps helps preserve the colours, softness, and artwork — because the only thing we want cracking is Zonk’s sense of humour.

Are your T-shirts unisex?

Yes! All of our T-shirts are designed to be worn by all sexes and identities. We’ve focused on fit, comfort, and style that works for everyone — whether you're human, alien, or somewhere in between.

We recommend checking the size guide before ordering to find your perfect fit.

What are your t-shirts made from?

Our T-shirts are made from high-quality, combed and ring-spun cotton, with some styles blended with a touch of polyester for extra softness and durability.

Basically, they’re made to feel soft, wear well, and survive both washing machines and alien invasions.

How do I know what size to order?

Each product page includes a detailed size guide to help you find the perfect fit.

We recommend checking it before ordering.

Still unsure? Feel free to message us — Zonk’s not great with maths, but we are!

Do you ship internationally?

Yes – the invasion is spreading! 👽

We currently ship to the UK, USA, and Canada. While we started by infecting local wardrobes here in the UK, the mission has gone transatlantic.

More countries may follow in the future (world domination doesn’t happen overnight), so stay tuned for updates.

How long will my order take to arrive?

All of our products are made to order, which means a little extra time is needed before shipping.

Shipping time (UK only) 3–5 business days

You’ll receive tracking info once your order is on its way.

Good things take time — especially when they’re flown in via UFO. 🛸

Can I change or cancel my order after it’s placed?

If you need to make a change or cancel your order, contact us as soon as possible at info@zombiealiens.store.

We can only make changes before the order has been accepted and sent to fulfilment. Once it’s in production, we can’t modify or cancel it — the mothership moves fast! 🛸

What’s your return and refund policy?

Because all our products are made to order, we only offer returns or refunds if:

Your item arrives damaged, defective, or

You receive the wrong item

You must contact us within 7 days of receiving your order, with a brief description and photos if possible.

We do not accept returns for:

Incorrect size ordered

Change of mind

For full details, check our Return & Refund Policy — or contact us at info@zombiealiens.store and we’ll help you out faster than you can say brainnnsss. 🧠

My item arrived damaged or incorrect — what should I do?

Oh no — that’s not part of the invasion plan! If your item arrives damaged, defective, or not what you ordered, please contact us within 7 days of receiving it.

Email info@zombiealiens.store with:

Your order number

A brief description of the issue

Photos of the item (if possible)

We’ll investigate and sort out a replacement or refund as quickly as possible. Your satisfaction = mission critical. 👽✅

Who are Zonk and Zonny?

Zonk and Zonny are the not-so-subtle masterminds behind Zombie Aliens — two extraterrestrial misfits from the planet Glarfex who crash-landed on Earth with one goal: infect every wardrobe.

Originally sent to invade the planet, they caught the Space Flu on their way here… and turned themselves into part-zombie, part-alien trendsetters instead.

Now, they spread the infection through quirky, comfy T-shirts — and they want you to help lead the takeover. 🛸🧠💥

#SpreadTheInfection

Is this just a clothing brand, or is there more to come?

Oh, there's much more to come...

While Zombie Aliens launched as a T-shirt brand, our vision is way bigger than just clothing.

Zonk and Zonny are just getting started… and so is the invasion. 👽📦🛸

Stick around — things are about to get even weirder.

How can I contact you if I have a question or issue?

We’re always listening (even from orbit).

For any questions, order issues, or general transmissions, you can reach us at:

📧 info@zombiealiens.store

You can also message us on our socials:

Instagram - @zombiealiens

Facebook - /zombiealiens

TikTok - Zombie Aliens

We aim to respond within 1–2 business days — unless Zonk's eaten the Wi-Fi again. 🛸💬

Where can I follow Zombie Aliens on social media?

You can follow the invasion here:

Instagram - @zombiealiens

Facebook - /zombiealiens

TikTok - Zombie Aliens